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Present a one-day

PORTERING WORKSHOP

ARE YOU READY FOR THE CHALLENGE?

held on

THURSDAY, 3RD APRIL 2008
at

THE DE VERE WHITES HOTEL,
THE “WANDERERS” SUITE, DE VERE WHITES HOTEL,
REEBOK STADIUM, DE HAVILLAND WAY, BOLTON,
GREATER MANCHESTER, BL6 6SF

The Hotel Services Training Advisory Group invites you to a lively and informative workshop.

This will be a day with ‘a difference’ as we cover a range of topical subjects and also explore the daily challenges of team building and decision-making in the workplace.

This workshop will be of special interest to FIRST LINE MANAGERS, SUPERVISORS and TEAM LEADERS.

The cost of attending the conference is £100.00 per person.  This includes attendance at the conference, course handouts, coffee/tea and biscuits on arrival, mid morning coffee/tea and biscuits, 2-course lunch served in the Brasserie and afternoon tea/coffee and Chef’s Treat.

A CERTIFICATE OF ATTENDANCE WILL BE ISSUED TO ALL DELEGATES WHO ATTEND THIS NORTHERN NHS HOTEL SERVICES TRAINING ADVISORY GROUP EVENT

Please Note - Although every attempt will be made to adhere to the published programme, the TAG reserves the right to make changes to the speakers or programme should this be necessary.

We are expecting this conference to be fully subscribed.  If you wish to attend, please complete the booking form and send in as soon as possible.

Programme

8.45 am  Registration. Coffee / Tea and Biscuits

9.15 am  WELCOME AND INTRODUCTION

Chair – ALISON SLATER
(Chair of the Hotel Services TAG)
Facilities Manager, Hotel Services Department, Lancashire Teaching Hospitals NHS Foundation Trust

9.30 am  WHO DO YOU THINK YOU ARE?

• GROUP WORK

Facilitators:

ALISON OLIVER
Project Manager, Human Resources Development, Lancashire Teaching Hospitals NHS Foundation Trust

VANESSA NEWTON
Quality Assurance Manager, Hotel Services Department, Lancashire Teaching Hospitals NHS Foundation Trust

10.45 am  Mid Morning Coffee/Tea and Biscuits

11.00 am  DEALING WITH PATIENT DEATH & RELIGIOUS CONSIDERATIONS

Presenter – SIMON GILBERTSON
Hospital Chaplain, Lancashire Teaching Hospitals NHS Foundation Trust

11.30 am  LAUNCH OF THE NHS PORTERING SERVICE TRAINING / OPERATIONAL GUIDE

Presenter – PAM MILLER
Associate Director of Facilities, Pennine Acute Hospitals NHS Trust

12.00 noon  QUESTION & ANSWER SESSION

12.15 pm  2-COURSE LUNCH

1.00 pm  LIFTING & HANDLING UPDATE & MOVING THE LARGER PATIENT

Presenter – JANET BREWER
Back Care Co-ordinator, Blackpool, Fylde and Wyre Hospitals NHS Foundation Trust

1.30 pm  ARE YOU READY FOR THE CHALLENGE?

• GROUP WORK

Facilitators:

ALISON OLIVER
Project Manager, Human Resources Development, Lancashire Teaching Hospitals NHS Foundation Trust

VANESSA NEWTON
Quality Assurance Manager, Hotel Services Department, Lancashire Teaching Hospitals NHS Foundation Trust

3.00 pm  Afternoon Tea/Coffee & Chef’s Treat

3.15 pm  INFECTION CONTROL UPDATE

Presenter – MARTIN KIERNAN
Nurse Consultant Prevention & Control of Infection, Southport & Ormskirk Hospital NHS Trust

3.45 pm  SUMMARY, FEEDBACK & CLOSURE

4.00 pm  CLOSE OF CONFERENCE

SAFE JOURNEY HOME

Further Information

VENUE:

THE WANDERERS SUITE,
DE VERE WHITES HOTEL,
REEBOK STADIUM,
DE HAVILLAND WAY,
BOLTON,
GREATER MANCHESTER, BL6 6SF

By road – The De Vere Whites is located just 500 yards off Junction 6 of the M61.
By rail – Horwich Parkway Station – 400 yards, Manchester City Centre – 45 minutes, Wigan Wallgate – 6 miles and Bolton Trinity Street – 5 miles.

DETAILED LOCATION MAP WILL BE SENT TO DELEGATES ALONG WITH CONFIRMATION OF BOOKING