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Present a one-day course entitled 

OVERVIEW AND AWARENESS
OF
MANAGING PEOPLE

held on

FRIDAY, 16TH NOVEMBER 2007
at

THE DUNES CONFERENCE COMPLEX,
THE “DUNLIN” CONFERENCE ROOM, PONTIN’S BLACKPOOL,
CLIFTON DRIVE NORTH, LYTHAM ST ANNES, LANCASHIRE FY8 2SX.

The day will be of special interest to First Line Managers and Supervisors and will covering the following Managerial topics:

• RECRUITMENT AND SELECTION
  • Writing the advert
  • Job Description
  • Person Specification
  • Interviewing
  • Induction
• COMMUNICATING EFFECTIVELY
• DISCIPLINARY PROCEDURES
• GRIEVANCE PROCEDURES
• SICKNESS AND ABSENCE MONITORING
• HARASSMENT AT WORK
• PERFORMANCE MANAGEMENT

The day will be interactive and participative and will also provide delegates with the opportunities to network with colleagues from other Trusts and to discuss Personnel and Staffing issues and establish valuable contacts.  

The cost of attending the conference is £100.00 per person.  This includes attendance at the conference, course handouts, coffee/tea on arrival, mid morning coffee/tea and biscuits, 2-course lunch and afternoon tea/coffee and biscuits.

A CERTIFICATE OF ATTENDANCE WILL BE ISSUED TO ALL DELEGATES WHO ATTEND THIS NORTHERN NHS HOTEL SERVICES TRAINING ADVISORY GROUP EVENT

Please Note - Although every attempt will be made to adhere to the published programme, the TAG reserves the right to make changes to the speakers or programme should this be necessary.

We are expecting this conference to be fully subscribed.  If you wish to attend, please complete and send in as soon as possible.

PROGRAMME

8.45 am   Registration Coffee and Tea

9.15 am   WELCOME AND INTRODUCTION

Chair – ALISON SLATER
(Chair of the Hotel Services TAG) Facilities Manager, Hotel Services, Lancashire Teaching Hospitals NHS Foundation Trust.

9.30 am   RECRUITMENT AND SELECTION

• Setting the Scene
• Overview

NHS On Line Recruitment will be included in this session.

40-minute session followed by 20 minutes of delegate questions from an Operational point of view.

Presenter – DEBBIE COX
Human Resource Manager, Blackpool Fylde and Wyre Hospitals NHS Trust

10.30 am    Morning Coffee / Tea and Biscuits

10.45 am    WORKPLACE SCENARIOS

11.15 am     FEEDBACK IN GROUPS

11.30 am     IS YOUR WORKFORCE HEALTHY?

Presenter – DEBBIE COX
Human Resource Manager, Blackpool, Flyde and Wyre hospitals NHS Trust

12.15 pm   LUNCH served in Restaurant

1.15 pm     BULLYING AND HARASSMENT

Suggested Presenters – PAUL JEBB and PAULINE CODLING
Blackpool Fylde and Wyre Hospitals NHS Trust

2.00 pm   DISCIPLINARY MATTERS

Presenter – ANDREW POUNDS
Human Resources Manager, Blackpool

3.00 pm   HR MATTERS – A COMMERCIAL PERSPECTIVE

Presenter - LINDSAY WRIGHT
HR Manager, Pontins Blackpool

3.45 pm  SUMMARY AND FEEDBACK

4.00 pm  Afternoon Tea / Coffee and Biscuits

CLOSE OF CONFERENCE

SAFE JOURNEY HOME

Please Note - Although every attempt will be made to adhere to the published programme, the TAG reserves the right to make changes to the speakers or programme should this be necessary

Further Information ;-

VENUE:

THE DUNES CONFERENCE COMPLEX,
THE “DUNLIN” CONFERENCE ROOM,
PONTIN’S BLACKPOOL,
CLIFTON DRIVE NORTH
LYTHAM ST ANNES
LANCASHIRE FY8 2SX.

By road – The M55 Motorway, only minutes away links The Dunes to the M6 and the country’s motorway network.

By rail – There is a regular train service to Blackpool North Station – which is only ten minutes away.

DETAILED LOCATION MAP WILL BE SENT TO DELEGATES ALONG WITH CONFIRMATION OF BOOKING