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Present a one-day

ACCOMMODATION STUDY DAY

held on

FRIDAY, 17TH NOVEMBER 2006
at
THE DUNES CONFERENCE COMPLEX,
THE “DUNLIN” CONFERENCE ROOM, PONTIN’S BLACKPOOL,
CLIFTON DRIVE NORTH, LYTHAM ST ANNES, LANCASHIRE FY8 2SX.

THE ACCOMMODATION STUDY DAY WILL UPDATE YOU ON:

• The Housing Act

• Eviction & Tenancy Termination Issues

• Dealing with Difficult Clients

• Junior Doctor Expectations

• BMA Update and Review

• New Pest Control Challenges

• Meeting Accommodation Supply and Demand

The day will provide delegates with the opportunity to discuss issues and determine the directions required in establishing the way forward for their Trust in an increasingly challenging environment.

The Study Day will also provide delegates with the opportunities to establish contacts with service providers and advisors.

THIS ONE-DAY COURSE IS DESIGNED FOR NHS STAFF RESPONSIBLE FOR THE DAY-TO-DAY MANAGEMENT OF RESIDENTIAL ACCOMMODATION, SUCH AS ACCOMMODATION OFFICERS, DOMESTIC SERVICE MANAGERS, HOTEL SERVICE / FACILITIES MANAGERS.

PROGRAMME

9.00  am   Registration Coffee and Tea

9.30 am    WELCOME AND INTRODUCTION

Chair – ALISON SLATER (Chair of the Hotel Services TAG)
Facilities Manager, Hotel Services, Lancashire Teaching Hospitals NHS Foundation Trust.

9.45 am    LEGAL UPDATE AND OVERVIEW

• Housing Act Update
• Client Eviction
• Contract/Tenancy Termination
• Contract Breach
• Dealing with a difficult client

Presenter – STEPHEN MONSARRATT
The Housing Training Company Ltd, Bradford, West Yorkshire

10.45 am    Morning Coffee / Tea and Biscuits

11.00 am    LEGAL UPDATE continued

11.45 am    IMPROVING WORKING LIVES

• Update on Living & Working Conditions for Junior Doctors
• What our Customers Want

Presenter – MRS AMANDA SAHA,
Employment Advisor, British Medical Association

12.15 pm   LUNCH in RESTAURANT and TOUR OF TRADE STANDS

1.15 pm    CASE STUDY

followed by
DISCUSSION AND FEEDBACK

2.00 pm     BUG UPDATE

• New Challenges for Accommodation Managers

Presenter – JOHN KAY
Head of Technical Services, Kill Germ Chemicals.

3.00 pm    Afternoon Tea / Coffee and Biscuits

3.15 pm     SUPPLY AND DEMAND – RESPONDING TO THE NEEDS OF THE MARKETPLACE

Presenter – CRM LIMITED (tbc)
Private Landlord to University of Central Lancashire.

3.45 pm     QUESTION AND ANSWER SESSION

4.00 pm     CLOSE OF DAY

SAFE JOURNEY HOME

VENUE:

THE DUNES CONFERENCE COMPLEX,
THE “DUNLIN” CONFERENCE ROOM,
PONTIN’S BLACKPOOL,
CLIFTON DRIVE NORTH
LYTHAM ST ANNES
LANCASHIRE FY8 2SX.

By road – The M55 Motorway, only minutes away links The Dunes to the M6 and the country’s motorway network.

By rail – There is a regular train service to Blackpool North Station – which is only ten minutes away.

DETAILED LOCATION MAP WILL BE SENT TO DELEGATES ALONG WITH CONFIRMATION OF BOOKING