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present an

ACCOMMODATION STUDY DAY

held on

TUESDAY, 22ND JUNE 2004
At the
STRETFORD SUITE, RICHMOND HALL, LOMAX STREET,
ROCHDALE, LANCASHIRE

Is your Trust aware of, and responding to:

• The New Deal and Improving living and Working conditions for Junior Doctors
• Expected Standards of Accommodation.
• NHS Estates Executive Issue EPL (97) 8

Some of these documents were issued several years ago, some more recently, each referring to the Management of Residential Accommodation. They incorporate a number of very serious Issues. If ignored, these issues can have very serious implications for your Trust and can cause disruption within the recruitment process. It is essential that Trusts take notice of these issues if they are to progress Management and Service provision to a level that satisfies the needs of residents whilst maximising value for money.

Are you aware of your responsibilities concerning:

• 1996 Housing Act
• Status of Tenants
• Rental Charges
• Vacant possession

The Structure of this ACCOMMODATION STUDY DAY is designed to update you on these issues and to help you explore alternative forms of provision and systems available to aid the Management of the Service. It will offer delegates the chance to discuss the issues and determine the direction required in establishing the way forward for their Trust.

The Study Day will feature a tour of the Accommodation provided for Rochdale Infirmary and give delegates the chance to establish contacts with Service Providers and Advisors.

This one-day course is designed for NHS staff responsible for the day-to-day management of RESIDENTIAL ACCOMMODATION such as Accommodation Officers and Assistants, and Facilities Managers with general responsibility for Management of this service

The cost of attending the day is £100.00 per person. This includes attendance on the training day, all course information; coffee/tea on arrival, mid morning coffee/tea and biscuits, buffet lunch and dessert, tour of Accommodation at Rochdale Infirmary, and afternoon tea/coffee.

If you would like to attend, please complete and return the application form as soon as possible.
We are expecting this course to be over-subscribed

PROGRAMME

9.00 am REGISTRATION AND COFFEE

9.30 am Welcome and Introduction

Presenter - Marion Gildert,
Chairman of the Hotel Services Training Advisory Group

9.45 am RESIDENTIAL TENANCIES AND THE HOUSING ACT 1996 - AN UPDATE

• Review of changes brought about by the 1996 Act
• Licences/Tenancies
• Possession Proceedings
• Rental Charges

Presenter - Jane Donnison
Partner, Hempsons Solicitors,
Portland Tower, Portland Street, Manchester

10.30 am COFFEE, TEA AND BISCUITS

10.45 am NEW DEAL

• Expected Standards of Accommodation
• Accommodation requirements following European working time arrangements and the move to new shift patterns
  And,
  IMPROVING WORKING LIVES
• Living and working conditions for Junior Doctors

Presenter - Dr Yasmin Ahmed Little
Medical Workforce Manager, The Strategic Health Authority / Deanery, Gateway House

11.30 am ROCHDALE INFIRMARY ACCOMMODATION

• Service Standards and Rents
• Selhal/Pennine Acute Management Agreement

Presenter - Paul Doleman
Operations Manager (Key Worker)
Selhal Housing Association
Manchester Methodist Housing Group

12.00 noon BUFFET LUNCH

1.00 pm TOUR OF ACCOMMODATION

Facilitated by Paul Doleman

2.00 pm TRANSFER OF RESIDENTIAL ACCOMMODATION

• Service and Accommodation Provision
• What to expect from a Provider
• Service Level and Management Agreements

Presenter - Paul Doleman
Operations Manager (Key Worker)
Selhal Housing Association
Manchester Methodist Housing Group

2.30 pm TEA AND COFFEE

2.45 pm USING COMPUTERISED SYSTEMS TO AID ACCOMMODATION OPERATIONS AND MANAGEMENT

Presenter - Chris Bulmer,
Director Support Services Solutions Limited, Innovator House,
Sunderland Enterprise Park East, Sunderland

3.45 pm QUESTIONS

4.00 pm CLOSE OF DAY - SAFE JOURNEY HOME

ABOUT THE SPEAKERS

MARION GILDERT, Chairperson of the Hotel Services Training Advisory Group and Domestic Services Manager, Lancashire Teaching Hospitals NHS Trust
Marion has over 25 years experience within Domestic Services and is employed as the Domestic Services Manager by Lancashire Teaching Hospitals NHS Trust. She is the Chairperson of the Northern NHS Hotel Services Training Advisory Group and also a very active member of the Northern NHS Facilities Management Training Advisory Group.

JANE DONNISON, Partner, Hempsons Solicitors, Portland Tower, Portland Street, Manchester
Jane is a specialist property lawyer with over 15 years experience of the law relating to leases and tenancy agreements. She joined the Legal Department of the North West Regional Health Authority in November 1993 and the Department merged with Hempsons Solicitors in October 1995. Since 1993, she has advised NHS Trusts throughout the region on a wide variety of property and tenancy issues.

DR YASMIN AHMED LITTLE, Medical Workforce Manager, The Strategic Health Authority/Deanery (based at Gateway House, Manchester
Yasmin Ahmed Little is a qualified Doctor in Medicine. In 2002, she became the Medical Advisor for Improving Working Lives Junior Doctors Regional Action Team for the Manchester Deanery.

PAUL DOLEMAN, Operations Manager (Key Worker), Selhal Housing Association, Manchester Methodist Housing Group
Paul has been employed by Selhal since 1993 initially involved in property development and home ownership initiatives. In 1999 Selhal took transfer of the residential accommodation at The Royal Oldham Hospital, Paul transferred departments to establish the operational and contract management of the Key Worker Department. Paul was also a member of the New Business Strategic Team involved in the tender and transfer of stock from Rotherham District General Hospitals NHS Trust and the provision of new build accommodation for Rochdale Infirmary.

CHRIS BULMER, Director Support Services Solutions Limited, Innovator House, Silver Briar, Sunderland Enterprise Park East, Sunderland.
Chris is founder and director of Support Services Solutions Limited. Prior to the creation of the company, Chris worked for 22 years in the operational and strategic management of NHS Facilities, specifically managing soft FM services including management of accommodation. During his time with the NHS, Chris designed and developed numerous computerised systems to aid the management of the services he covered. He specifically designed an Accommodation Management tool in response to NHS loss of crown immunity and the ensuing problems and challenges this caused to residence management. The first version of the system was hughly successful and was made available to other NHS Trusts throughout the Yorkshire region. A system user group was formed and is still going strong to date. The system now has moved on considerably and bears little resemblance to the original other than it still encompasses and supports the ethos of residential operations and management.

Once you have a confirmed place, cancellations will be refunded on the following scale:-
Cancellation more than 4 weeks prior to conference = 90 per cent refund
Cancellation more than 2 weeks prior to conference = 50 per cent refund
Cancellation less than 2 weeks prior to conference = NO REFUND

However, a substitute delegate may be named at anytime before the conference.

VENUE:

STRETFORD SUITE,
RICHMOND HALL,
LOMAX STREET
ROCHDALE,
LANCASHIRE

Location map will be sent to delegates along with confirmation of booking

The cost of attending the day is £100.00 per person. This includes attendance on the training day, all course information; coffee/tea on arrival, mid morning coffee/tea and biscuits, buffet lunch and dessert, tour of Accommodation at Rochdale Infirmary, and afternoon tea/coffee.

Please Note - Although every attempt will be made to adhere to the published programme, the TAG reserves the right to make changes to the speakers or programme should this be necessary