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THE FM ANNUAL CONFERENCE 2007

A TWO-DAY RESIDENTIAL

PATIENT PATHWAYS AND SERVICE REFORM
THE IMPACT ON ESTATES AND FACILITIES

held on

THURSDAY AND FRIDAY, 20TH AND 21ST SEPTEMBER 2007
at the
SWAN HOTEL, NEWBY BRIDGE, CUMBRIA

This year’s conference plans to explore patient pathways and service reforms, along with consideration as to how estates and facilities can contribute to their implementation and success.

The conference will explore the demands from the different NHS organisations perspectives.  Meeting the reforms through delivery of improved patient pathways will not only help achieve targets such as 18 week waits but should also help organisations work within reference costs and enhance the patients experience.

For organisations to make the most of the opportunities they need to both understand each other’s drivers and to work together.  The conference will offer delegates the chance to hear the differing challenges from people leading delivery of them in their own health communities.

It will also offer an opportunity to hear how others meet their clients’ requirements in markets outside of the NHS in England.

If you are in challenging circumstances come along and hear directly from one Director who has successfully led his trusts turn around on what had to be done, how they achieved it and how they will now continue to integrated it into their organisation.

As always the conference will offer the opportunity to learn in a relaxed but informative atmosphere.

The conference is always well attended so delegates are encouraged to register their interest as early as possible.

Once you have a confirmed place, cancellations will be made on the following scale:-

Cancellation more than 4 weeks prior to conference = 90 per cent
Cancellation more than 2 weeks prior to conference = 50 per cent
Cancellation less than 2 weeks prior to conference = NO REFUND

However, a substitute delegate may be named at any time before the conference.

Please Note - Although every attempt will be made to adhere to the published programme, the TAG reserves the right to make changes to the speakers or programme should this be necessary.

PROGRAMME

DAY ONE – THURSDAY 20TH SEPTEMBER 2007

9.30 am   REGISTRATION
              Coffee/Tea On Arrival – Ballroom

CONFERENCE TO BE HELD IN THE CONSERVATORY

10.00 am  PATIENT PATHWAYS AND SERVICE REFORM

Presenter – Tim Litherland
Division Manager - Estates, SHA Estates Northern (Chairman of the FM TAG)

10.45 am   Morning Coffee & Pastries – Ballroom

11.00 am   WHAT THE FUTURE HOLDS FOR ESTATES AND FACILITIES MANAGEMENT

Presenter – Rob Smith
Head of Gateway Reviews and Director of Estates & Facilities Management, Department of Health

• Assessment of healthcare assets, location functional content and capacity
• Design and flexibility of future assets
• Ongoing work of the Estates and Facilities Directorate
• Future Service developments

12.00 noon  IS THE NHS GETTING THERE?  A CHAIRS VIEW

Presenter – Peter Kenyon
Chairman, Central Lancashire Primary Care Trust

• NHS Reforms
• Experience of the Private Sector
• Comparisons
• Strategies

12.45 pm   Buffet Lunch served in Roland Restaurant
                (time to register with Hotel at Main Hotel Reception)

2.15 pm IMPACT OF REFORMS ON THE WORKFORCE

Presenter – Andrew Foster
Chief Executive, Wrightington, Wigan and Leigh NHS Trust

1. National Workforce Strategy, Local Estates and Facilities Workforce.

3.00 pm  “TO BUILD OR NOT TO BUILD?  THAT IS THE QUESTION”

Presenter – William Greenwood
Associate Director, Programme Reform, Provider & Market Development, NHS North West

3.45 pm Afternoon Tea and Cake – Ballroom

4.00 pm  HEALTHCARE COMMISSION – WHAT ARE THEY LOOKING FOR?

Presenter – Tanya Matilainen
Area Team Leader, Healthcare Commission

• The work of the Healthcare Commission
• Future developments in respect of Estates and Facilities
• Development of standards – HAI, Nutrition, Privacy and Dignity

7.30 pm  Pre-Dinner Drinks served in the Club Room

8.00 pm  Evening Dinner served in the Club Room

DAY TWO – FRIDAY 21ST SEPTEMBER 2007

7.00 am  From 7.00 am onwards - Full-English Breakfast served in the Roland Restaurant

9.15 am   WORKING TOGETHER TO DELIVER A COMMON PURPOSE

Presenter – Baroness May Blood

• How working together with all health and social providers can bring about change and provide for better lives for people.
• Personal experiences
• Early beginnings to the House of Lords

10.00 am  TAILORING THE BUSINESS FOR FOCUSED MARKETS

Presenter – Andrew Isaac
Strategy Director, Sodexho Healthcare Services LTD

• Developing business in specific sectors (i.e.: Fine Dining)
• Meeting the needs of different customers

10.45 am  Morning Coffee and Pastries - Ballroom

11.00 am  ’TURNAROUND’ A PERSONAL PERSPECTIVE OF THE HIGHS AND LOWS

John Wilkes
Director of Facilities, Pennine Acute Hospitals NHS Trust

•  Experience of being “Turnaround Director” for the Trust
• Implementing changes to Patient Pathways
• Successes and blockages
• Drive to Foundation Trust status

11.45 am   CLOSING REMARKS

Presenter – Tim Litherland
Division Manager - Estates, SHA Estates Northern (Chairman of the FM TAG)

• Round Up and Discussion

12.30 pm  Buffet Lunch served in Roland Restaurant

Close of Conference – Safe Journey Home

ABOUT THE SPEAKERS

TIM LITHERLAND
Division Manager – Estates, SHA Estates Northern (Chairman of the Facilities Management TAG)
A Chartered Engineer: Tim first joined the health service in 1975 working in West Yorkshire before moving to the Wirral.  The 80’s were spent working overseas still in health care predominantly on turn-key hospital projects as operations manger for a major international construction company.  On returning home he worked for Companies Division of the DTI outsourcing all of their estates and facilities services following the demise of PSA. Rejoining the health service in 1991 where he has continued to work to today in a variety of roles in estates and facilities.   Most recently as Divisional Manger with NHS Estates, and since its break-up with SHA Estates (Northern) a shared service across the northern SHAs.  He was responsible in the past, for bringing us web-based ERIC and controls assurance among other initiatives.  He is currently chair of Northern Facilities Training Advisory Group and retains an interest in the Building Better Health Care Awards as a member of the judging panel.

ROB SMITH, MSc, CEng, MICE, MIHSM 
Head of Gateway Reviews and Director of Estates & Facilities Management, Department of Health
The early part of Rob’s career was spent in the private sector focusing on the delivery of the design and construction of a range of projects including process plant, hospital and retail developments.  This was followed by a period of research at the University of Manchester Institute of Science and Technology before joining the NHS in 1987 to work on the rationalisation and redevelopment of the patient environment in a number of locations.  From 1993 to 2002 Rob was Director of Estates and Facilities, which included the management of medical physics and nuclear medicine, and Project Director at the Norfolk and Norwich University Hospital NHS Trust.  Currently in the Department of Health as Director of Estates and Facilities, Rob is also Head of OGC Gateway Reviews and Director of the Procure 21 and Patient Power initiatives.

PETER KENYON
Chairman, Central Lancashire Primary Care Trust, Leyland
Peter began his career in the aerospace industry with BAe. He was Managing Director on the Royal Ordnance from 1987 to 1993 when he moved to become Divisional Managing Director at GEC Marconi. In 1998, he became the company’s HQ Development Director until 2000 when he set up a consulting firm specialising in business development. He is a chartered engineer and a fellow of the Royal Aeronautical Society as well as a Rotarian.

ANDREW FOSTER, CBE
Chief Executive, Wrightington, Wigan and Leigh NHS Trust
Andrew became Chief Executive of Wrightington, Wigan and Leigh NHS Trust in January 2007 following a short secondment as a Trust HR Director in Blackpool.  From 2001 to 2006 he was Director General of Workforce at the Department of Health with the dubious pleasure of responsibility for pay modernisation, workforce planning and employment policy.  Before that he was the Chairman of Wrightington, Wigan and Leigh NHS Trust from 1996 to 2001.  Andrew is married with three fairly grown up children and lives just outside Wigan.

WILLIAM GREENWOOD, MHSM Dip.HSM
Associate Director, Programme Reform, Provider & Market Development NHS North West
William is a career NHS manager with 40 years in the service, 20 at Chief Officer or Executive Director level. William has worked in acute hospitals, primary care, shared services and at strategic health authority levels.  He has extensive knowledge of the GP, dental, pharmaceutical and ophthalmic contracts and business and strategic planning. A former p/t lecturer on health services management at Salford College, he has also been involved in the hospice movement.  Currently, William is Associate Director, Programme Reform, Provider and Market Development for NHS North West, leading on social enterprise, hospital foundation trust programme and developing the provider arm of Primary Care Trusts. He also works with independent sector organisations wishing to enter the NHS market.  Married to Carol with 5 grown up children he lives in Stockport.

TANYA MATILAINEN, MA, RGN
Area Team Leader, Yorkshire and Humber area, Northern region, Healthcare Commission
As an area Team Leader, Tanya manages a team of assessors that cover all the NHS and Independent Healthcare Providers in the Yorkshire and Humber SHAs area, except for South Yorkshire.   Following graduation as a registered nurse in Finland, Tanya worked in Saudi Arabia for a large US corporation and moved to the UK in 1991.  Starting a UK career in clinical audit in Newcastle Upon Tyne, this was followed by work supporting and improving lay and public involvement in health, leading to work with Community Health Councils and a spell in the Northern and Yorkshire Regional Office.  As a policy lead in the NEYNL SHA, Tanya covered partnerships and public engagement, PEAT and ERIC data, Older Peoples framework, continuing care and dentistry (at different times), before moving to the HCC in her current role in late 2005.

BARONESS MAY BLOOD, MBE
Baroness May Blood was born in Belfast and has lived for the last thirty years in the Springmartin area of West Belfast.  For 39 years she worked in a local mill as a cutter, during which time she was an active trade unionist.  As a member of the Amalgamated Transport and General Workers’ Union, she worked as Senior Union Stewart becoming a director on the Labour Relations Agency, and a panel member of the Industrial Tribunal Panels.  She now uses her position in the House of Lords to speak up for working-class people.  In 1995 Baroness Blood was given the Global Citizens Circle Award.  In 1996, she was awarded an MBE for her work in labour relations.  She holds honorary doctorates for the University of Ulster, Open University, and the Queen’s University Belfast.  Baroness May Blood is chairperson of Impact Training, an organisation that guides the education of young people at risk, and chair of the Campaign Executive of the Integrated Education Fund.  From 1990 - 2000 she has been a full-time community worker, working from 1993 –1997 for the Greater Shankill Partnership, a community-led regeneration initiative, working to support the social and economic integration of parents with young children, particularly women.  She is currently the Chair of Shankill Sure Start/The Early Years Project and sits on the Management Board of Barnardos.  She is also a Board Member of N & West Belfast HSS Trust.  In 1999 she became the first woman in Northern Ireland to be given life peerage.  Throughout her entire working life she has been a passionate advocate for those living with the effects of poverty, particularly in relation to housing, unemployment and early years education.  Since 1999 she has been an active campaigner for integrated education, and is Chair of the Integrated Education Fund.  Baroness Blood is a founder member of the Northern Ireland Women’s Coalition; she was a member of the Coalition’s Talks Team during the multi-party talks, which culminated with the Good Friday Agreement.

ANDREW ISAAC
Strategy Director, Sodexho Healthcare Services LTD
All elements of marketing are covered within Andrew’s role to ensure that Sodexho Healthcare has a clear understanding of the Healthcare Market Structure and NHS structure; the impact of trends and initiatives on services; Government activity, policy and pathways to deliver and the impact of food and nutrition through dietetics and wellness.  Andrew also has responsibility for our internal and external communications ensuring that correct and timely information and data is properly circulated and our people and customers are kept fully informed of our activities and initiatives.  Included in this is the management and delivery of our research programmes through the Sodexho Research Institute that includes the Grey Power report, The Sodexho Patient Experience report and most recently, in co-operation with Surrey University a European Union funded project looking at the impact of food in later life.  Andrew graduated from the Westminster Hotel School and has a wide level of experience in operations across a number of our market segments, as well as Healthcare.  This experience and a formal Hotel and Food background has enabled him to bring a fresh aspect to his current role.  Andrew has extensive experience in public sector sales enabling him to truly understand the constraints of public procurement and the delivery of best value in controlled environments where accountability and integrity are both important.  Professional Memberships:  FELLOW of the Hotel and Catering International Management Association and Director of IAHSA (International Association of Homes and Services for the Ageing).

JOHN WILKES, BSc, MCIOB, MBA
Director of Facilities, Pennine Acute Hospitals NHS Trust
John has worked in the NHS for the past 20 years in a variety of Facilities management roles, working as a Board Executive Director over the last 11 years.  John worked in the construction industry prior to joining the NHS, mainly in project management both within the U.K. and the Middle East.  John has been the Trust Project Director on several new hospital projects, utilising Design and Build, Private Finance Initiative and Procure 21 Techniques.  Currently, John is responsible for the delivery of all facilities services, Trust procurement and manages the Trust’s capital programme.  John was appointed Trust Financial Turnaround Director for the Pennine Acute Hospitals in June 2006, a position that he still holds.  John is a former Chairman of the North West Facilities Managers Association (HEFMA) and sits on the National Council.

Further Information:-

Venue

LOCATION - BY ROAD:
Leave the M6 motorway at Junction 36 and follow the A590 for 16 miles (approximately 20 minutes driving) soon after passing the Newby Bridge sign, the SWAN HOTEL will be seen set back from the bridge on the right hand side of the A590.

DETAILED LOCATION MAP WILL BE SENT TO DELEGATES ALONG WITH CONFIRMATION OF BOOKING.